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Prepaid perks & services - Support Overview
Find out about optional Prepaid perks you can add to your eligible Prepaid plan.
FAQs
Prepaid 100 GB Mobile Hotspot perk FAQs
Learn how to get the 100 GB Mobile Hotspot perk with Prepaid plans. Find answers to questions about billing, renewal, compatible devices and more.
FAQs
Select and set up your Prepaid plan FAQs
Learn about Prepaid plans with no long term contracts or credit checks. Get help selecting the best prepaid monthly data plan for your smartphone, tablet or jetpack.
Overview
Prepaid Plans Support Overview - Pay-as-you-go
Learn about prepaid plans. Pay in advance for voice, text, data & mobile hotspot on your wireless device. No credit check, deposit or long-term contract.
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Perks & services
3-way calling and conference calls FAQs
Find out about about 3-way calling, where you conference call with multiple callers and speak with all parties simultaneously. Learn how to merge calls.
Perks & services
Avoid unwanted calls with Verizon Call Filter FAQs
Get free spam blocking. Call Filter lets you screen incoming calls, block spam and report unwanted numbers. Upgrade to Call Filter Plus with Caller ID.
Perks & services
Basic voicemail FAQs
Learn all about basic voicemail, including how to set up, retrieve and save messages, delete when full, change your password and more.
Perks & services
Call Waiting FAQs
Learn about the feature that lets you receive incoming calls while you're on another call on your mobile phone.
Perks & services
HD Voice FAQs
Learn how to get HD voice, featuring call audio that sounds like you’re face-to-face, 6-way conference calls and simultaneous calling and data use.
Perks & services
How to block your number & block Caller ID FAQs
Block Caller ID using your Verizon app or *67 to protect your privacy. Also, see how to block a number from your phone.
Perks & services
How to get and use Verizon Call Filter
Get instructions on how to set up Call Filter for free spam protection & blocking unwanted numbers. Upgrade to Call Filter Plus with Caller ID for added security.
Perks & services
Messaging and texting FAQs
Learn how to send, receive, delete or archive texts on your mobile device, or fix issues using our troubleshooters and how-to articles.
Perks & services
Mobile Hotspot feature and app FAQs
Learn to use the Mobile Hotspot feature or app on your phone or tablet to connect devices to the internet. Find plans with mobile hotspot data.
Perks & services
Prepaid 100 GB Mobile Hotspot perk FAQs
Learn how to get the 100 GB Mobile Hotspot perk with Prepaid plans. Find answers to questions about billing, renewal, compatible devices and more.
Perks & services
Prepaid TravelPass FAQs
Prepaid TravelPass lets you use your prepaid domestic talk, text and data allowances while traveling to other countries for a low daily rate.
Perks & services
Verizon Call Forwarding FAQs
Learn how to use Call Forwarding (*72) to send calls to another number. Turn it on from a computer or through My Verizon app. No monthly fee on most plans.
Perks & services
Wi-Fi Calling at Verizon FAQs
Learn how to use Verizon Wi-Fi calling if cellular service isn't available.
Perks & services
Wireless Emergency Alerts (WEAs) FAQs
Frequently asked questions about Wireless Emergency Alerts, including Presidential Alerts, Imminent Danger Alerts and AMBER Alerts.
Perks & services
Wireless Emergency Alerts (WEAs) device features
A list of Wireless Emergency Alert Compatible Devices.