Reset your Pixel 9 / 9 Pro / 9 Pro XL to factory settings as a final troubleshooting step. Use this method if your device is unresponsive or you can't access the Settings menu.
Before you begin
Perform a factory data reset only if necessary as it removes your Google™ account and all data including system data, app data and media.
For devices with Android™ Device Protection turned on, it's imperative Google sign-in credentials are known before completing a factory reset with the device powered off. If credentials are unknown, do one of the following:
- Try to sign in with any Google account previously used on the device.
- Reset the password via the https://www.google.com/accounts/recovery website.
If a pattern, PIN, etc. is or has ever been set up on the device, Google account sign-in is required during initial setup.