Here's how to change, enable or disable the SIM card lock code on your JOURNEY PRO / JOURNEY PRO LITE.
- Enabling the SIM PIN locks the SIM card in your device so it can't be used until the correct code is entered.
- If the incorrect PIN code is entered too many times, refer to the following to obtain a new PIN Unblocking Key (PUK):
- Standard service: obtain the PUK via the My Verizon website.
- Prepaid service: contact customer service to obtain the PUK.