Here's how to reset apps if your Galaxy Note10 / Note10+ / Note10+ 5G crashes, resets or freezes.
If your device crashes, resets itself or freezes, it may be caused by apps and this info may help.
Personal data such as browser bookmarks and other customized app settings can be backed up to Google's servers.
- Do any of the following:
- Reset Individual AppResetting an app doesn't remove saved items on the device (e.g., texts, pictures, voicemails, etc.); however, saved passwords for Wi-Fi, settings, backgrounds, etc. within the app itself may be reset.
- Tap the appropriate app.
- Tap theSort and filter icon
then tap
Show system apps. - TapForce stopthen tapOK.
- TapStorage.
- TapClear data.This option may not be available for some apps.Resetting an app or clearing data storage may delete saved info within the app (e.g., calendar events may be lost).
- TapOK.
- Reset All App PreferencesThis option resets app preferences for disabled apps, notification restrictions for apps, default apps, background data restrictions for apps and permission restrictions.
- Tap theMenu icon
.
- TapReset app preferences.
- TapReset.