How to use Safe Walk with your kid.
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Safe Walk provides an extra layer of security by allowing users to share their location with emergency contacts in real-time. If a user feels unsafe, they can tap the Safe Walk button to notify emergency contacts of their location. Contacts receive a notification and can track the user's journey.
Intro
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When they need an extra layer of security, Safe Walk provides emergency contacts with real-time location updates.
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If they're feeling unsafe during a Safe Walk session, they can alert emergency contacts.
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Let's take a look at how to get started.
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At least one emergency contact is required to use the Safe Walk and SOS functions.
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Parents can manage emergency contacts from the family profile screen.
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Scroll to the settings and controls for your kid, and then tap on Manage contacts.
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Next, tap Emergency contacts.
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As the primary parent and account owner, you should already be assigned as an emergency contact.
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On your kid's phone, open the Verizon Family app.
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From the home screen, tap on Safe Walk.
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If this is the first time using Safe Walk, let them review their emergency contacts and practice.
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Now that Safe Walk is set up, your kid is ready to use it.
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Maybe they're feeling anxious while walking home from school alone.
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From the home screen, they'll tap the Safe Walk button to notify emergency contacts that they're on the move.
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All emergency contacts will get a notification that a Safe Walk session is in progress and can follow the journey in real time.
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Your kid can clearly see who is viewing their location and quickly call a contact.
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If they feel unsafe, they can use the slider to send you an alert.
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Sending an alert to emergency contacts will not dispatch emergency services. If needed, call 911.
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As an emergency contact, you'll be alerted. You can quickly get driving directions to their current location or give them a call.
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To learn more about 24/7 Assist professional monitoring, check out our other helpful video.