How to trade in your device.
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Trading in your old device is a straightforward way to get value for your phone, tablet, or smartwatch. You can easily begin this process online at verizon.com/tradein. To get an estimated trade-in value, you'll share some basic information about your device, such as its brand, model, and condition. New customers can get an estimate without logging in, while existing customers can sign in for a quicker assessment of their current devices.Your trade-in value can be applied as a one-time account credit or, if you're upgrading, it can help lower your monthly payments for a new device over 36 months.
Intro
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Trading in your phone, tablet, or smartwatch is easy with our device trade-in program. Go to verizon.com/tradein to get started.
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If you're new to Verizon, you can get an estimated trade-in value without signing in. We accept devices from any network.
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If you're already with Verizon, sign in to get a quicker trade-in value for existing devices on your account.
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To trade in a different device, tell us about the device you're trading in, like brand and model. Let us know if the device is in good condition.
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You might need to enter the IMEI, also known as your device ID.
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We'll provide instructions to find the IMEI for the device you have selected.
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Now you'll see the estimated trade-in value.
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If you're new and haven't signed in yet, you'll have to add a line to complete your trade-in.
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If you're already with us, you can use your credit towards a new phone.
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You can shop for new eligible devices now if you want to use your trade-in credit to lower your monthly payments.
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If you plan to use your credit towards a new device, it will be applied to your account as a credit over 36 months.
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Otherwise, you'll get a one-time account credit for the device you're trading in.
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Your account credit will appear within the next two billing cycles once we receive your trade-in device.
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Depending on your location, we'll provide return options for your trade-in device.
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You may see the option to drop it off at your local Verizon, bring it in to a UPS store, or print a prepaid UPS shipping label and use your own box.
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Once complete, we'll send a confirmation email with steps to prep your trade-in device.
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Before returning, reset your device to factory settings and remove any personal data.
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On Apple devices, turn off Find my iPhone.
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On Android, switch off Find My Device.
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Once we receive and verify your device, you're all set.