Shop TCL LINKZONE 5G UW Prepaid

Design

Colors

Black

Length

5.94 in

Notable Materials

Ethernet port

Width

2.83 in.

Depth

.71 in.

Weight

7.4 ounces

Charging Port

USB Type-C

Network

2,4,5,12,13,46,48,66, LTE Cat 19

Wi-Fi

802.11 a/b/g/n/ax, 2.4GHz and 5GHz

SAR

1.36 W/Kg (body)

Global & Roaming Network

B1/B3/B7/B20/B28, n257

5G Nationwide

n2/n5/n46/n48/n66

5G Ultra Wideband

n260/n261 (high-band / mmWave) | n77 (mid-band / C-band)

Battery

Standby Time

18 Days

mAh (per hour)

4500mAh (Removable)

Usage Time

9 Hours

Removable battery

Yes

Power source

9V 2A (18W)

Performance

Storage

1GB ROM | 1GB RAM

Operating System

Linux 5.4

Display

Screen Size

2.4 touch display

Screen Type

TFT color Touchscreen

SKU#

TCL-MW513U

What's in the box

TCL LINKZONE 5G UW
USB Type-C cable and wall charger
4500mAh battery (removable)
Quick reference guide
Pre-installed SIM card
Warranty and safety information

Battery life and charge cycles vary with use, settings, and other factors; actual results may vary.
Requires On-The-GO (OTG) cable, sold separately.
5G Ultra Wideband available in select areas. 5G Nationwide available in 2700+ cities.
16 Devices per band, up to 32 devices.

TCL LINKZONE 5G UW Prepaid Reviews

3.3

178 reviews

53% of reviewers recommend this product.

Sort by

Bought and worked for the first 3 months

Farmer . 1 month ago

I used in a barn to give livestock birthing camera connection/streaming. Every season after, could hardly keep service, paid every month and signal was worse and worse.

What garbage

Drifter . 1 month ago

It works some time and other time it will take 3 or 4 hours just together through a show, constantly freezes up or cuts off, and that's when you still have data it gets worse after you hit your data limit. We bought this because we travel alot

Worked…barely

Devastus . 3 months ago

The first device I received worked for a day, then quit. All I’d get is a “no internet connection” message. My company sent me a replacement, which worked, albeit woefully slowly. Using the hotspot on my AT&T iPhone worked much faster. I had to keep this thing plugged in at all times because the battery would drain down to nothing in a matter of an hour. It regularly shut itself off or dropped my laptop and printer from the network while I was working. Charging it was also frustrating because the charger supplied with it was incapable of providing enough power to actually charge the battery. Overall, a pretty disappointing device.

Works good...when it works

MarkB . 3 months ago

I've had this hotspot for a couple of years now. I picked it over other options because it features an ethernet port that I plug my home router into. We use it both for our home internet connection as well as a mobile network for our camper. Most of the time it works very well, but when the reception is marginal (as it is at our home), it will go into a mode where it connects to the Verizon tower for a few seconds then drops the connection. Sometimes re-booting the hotspot helps, sometimes not. Calls to Verizon to address this issue haven't helped; I believe the problem is our local tower since it never does this on the road. My previous device, a Sierra Wireless USB modem, did not exhibit this behavior. Another peeve is that if you use any charger other than the one supplied with the device it will complain that it's charging slowly. It isn't charging slowly, and it does this when the charger is actually much faster than the cheap one supplied with the device. In fact, the supplied charger is barely adequate and won't provide enough power to operate the device if the battery is at 0%.

TCL Hotspot

TPayne . 5 months ago

Easy to setup, good reception. In the forested area of Michigan and getting excellent reception.

TCL/Alcatel Mobile - 4 months ago

Thank you for the great feedback! We're glad to hear the LINKZONE 5G UW was easy to set up and is delivering strong reception—even in a forested area like Michigan. That’s the kind of reliable performance we aim for! - Kevin.

Verizon lost my order

Rick S . 5 months ago

This was painful - not only did I never receive the product, no one at Verizon seemed to have a clue where it was. I wound up cancelling the order (I hope) and have ordered a device off of Amazon - who at least know how to get a product in my hands.

TCL/Alcatel Mobile - 5 months ago

We’re truly sorry to hear about your experience. While this feedback isn’t about the product itself, we still hope you’re satisfied with it in the end. If there’s anything we can do to help, please let us know. - Kevin.

Not what I expected

Hollyberri . 6 months ago

The box gets super hot easily and the data was used way too fast. Battery died quickly too

TCL/Alcatel Mobile - 6 months ago

We’re sorry to hear that the device becomes hot easily. This may be due to the high frequency of data transmissions during use. If your data is being consumed quickly, we recommend considering an unlimited data plan to help avoid service interruptions. Please note that heavy data usage can also lead to increased battery drain and heat buildup. While the device is designed for portability, it can be used while connected to the charger for extended use. - Kevin.

Works better than I thought it would

HalfFast . 6 months ago

Yes, I'd recommend this product.

So far it's been working well. Even better than I thought it would based on my old Jetpak. I use this as a work from home backup if the internet goes out.

Device is working as expected

Doug . 7 months ago

Yes, I'd recommend this product.

The problem is not with the device. Verizon did not set this up on their end prior to shipping out. The device did not activate as it should of when it arrived and I followed the instructions in the device box. Had to start a chat to get help with Verizon. Verizon dropped the ball again. Very frustrating.

The Hotspot is great. Customer Care is Awful!

Flood . 9 months ago

The device is fine, trying to get it set up through Customer Care was an absolute nightmare. So incredibly frustrating, after 3 hours on the phone, trying to get my account right (you disconnected my phone line, charged me 3x for Netflix and took off all of my protections), I finally went into the Livonia Store. Allan was incredibly helpful and it only took 30 minutes. Your Customer Care Team really needs to be trained and/or fired. Furthermore, I gave some Pamela lady 5 stars, she is the one that charged me three times for Netflix.

TCL/Alcatel Mobile - 9 months ago

We sincerely apologize for the frustration you experienced while setting up your account. While we’re glad to hear that your device is functioning correctly, we deeply regret the challenges you faced with Customer Care. It’s great to know that a team member at the store was able to assist you efficiently. If you encounter any difficulties while setting up the device, please don’t hesitate to reach out. - Kevin.

TCL LINKZONE 5G UW Prepaid FAQs

Sort by

Tdot . Oct 23, 2025

Is it good for gaming

Answer from Verizon Customer Support1 month

For specific plan info visit: https://www.verizon.com/plans/devices/hotspots/ -Dee

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Hotspot . Oct 10, 2025

How to turn on the Hotspot

Answer from Verizon Customer Support1 month

Please reach out to Customer Service for assistance with turning hotspot on/off. https://www.verizon.com/contactus -Sara

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Lloyd . Sep 14, 2025

Will this work for my PlayStation 5?

Answer from Verizon Customer Support2 months

Yes, but keep in mind there are no unlimited high speed data plans for jet packs. -Jaquetta

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Lisa . Aug 12, 2025

My phones connect to the hotspot but as soon as they connect my phone shows” no internet connection”….how do I fix this?

Answer from TCL/Alcatel Mobile3 months

Hello. This hotspot can support up to 32 devices. If you are the administrator, you can check the settings with your computer by going to http://my.mobilehotspot or http://192.168.1.1. You can control the connections of the hotspot. For more help, download the user's guide at: https://ss7.vzw.com/is/content/VerizonWireless/tcl-linkzone-5g-uw-tcl-mw513u-um. Hope this helps. - Kevin.

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Answer from Verizon Customer Support3 months

For additional assistance in troublingshooting please visit https://www.verizon.com/digital/nsa/nos/ui/ngd/contactus ~Brian

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Christine . Aug 10, 2025

I am going to a convention and the hotel has horrible wi fi. Can this help my phone work in that environment?

Answer from Verizon Customer Support3 months

For help finding the right solution for your convention needs. Please contact us: https://www.verizon.com/digital/nsa/nos/ui/ngd/contactus -Joseph

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hotspot . Aug 9, 2025

how do i change the hotspot password

Answer from Verizon Customer Support3 months

The steps to change the Wi-Fi password on the hotspot are here: https://www.verizon.com/support/knowledge-base-303089/ -Joe

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TCL LINKZONE 5G UW . Aug 7, 2025

I just want to use this as WiFi for my smart TV. Is the “on the go” cable really necessary? Also, how many GB monthly does this cover?

Answer from Verizon Customer Support4 months

Thank you for your interest in the TCL Linkzone 5G UW. The "On the Go" cable is an additional feature for your device and can be used on an "as needed" bases. For more information on our different Mobile Hot Spot plans, please check out our webpage: https://www.verizon.com/plans/devices/hotspots/

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5G vs 5GUW . Jul 30, 2025

Why does my iPhone go from 5GUW service when I enable personal hotspot? My recently acquired TCL LinkZzone does not get 5GUW in the same room in my home as an iPhone…. The iPhone gets 5GUW. This “downgrade” of service only reduces the capped speed!!!

Answer from Verizon Customer Support4 months

Your iPhone and the TCL LinkZone might be prioritizing different network options or encountering different network limitations when accessing 5G UW, leading to varying network indicators. To further troubleshoot, consider checking your iPhone's hotspot data settings and your TCL LinkZone's network configuration, as well as confirming your plan supports full 5G UW hotspot functionality without throttling. For more questions, contact Verixon Customer Service at 800-922-0204. -Ross https://www.verizon.com/digital/nsa/nos/ui/ngd/contactus

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Mike . Jul 22, 2025

Does this work globally?

Answer from Verizon Customer Support4 months

Yes, TCL Linkzone 5G will work for global use and can connect to international GSM networks in addition to our 5G Network when in the US. You can find this information under specs and networks. -Kristen

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Michelle . Jul 21, 2025

I work in a building with no cell phone service. If I had this hotspot, could I use my cellphone at work?

Answer from Verizon Customer Support4 months

If you don't have Verizon cell service in your building, it's unlikely that you will have hotspot service. -Dee

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TCL LINKZONE 5G UW Prepaid

Reviews

3.3

Bought and worked for the first 3 months

What garbage

Functional Compact Design.

High-speed 5G Internet.

Intuitive User Interface.

All-Day Connectivity.

Connect to more of what you love.

Functional Compact Design.

High-speed 5G Internet.

Design

Network

Battery

Performance

Display

SKU#

What's in the box

TCL LINKZONE 5G UW Prepaid Reviews

3.3

Bought and worked for the first 3 months

What garbage

Worked…barely

Works good...when it works

TCL Hotspot

Verizon lost my order

Not what I expected

Works better than I thought it would

Device is working as expected

The Hotspot is great. Customer Care is Awful!

TCL LINKZONE 5G UW Prepaid FAQs