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Verizon Forward Stay connected with Verizon Home Internet for as low as $20/mo.

Eligible Fios internet customers save with Verizon Forward and Lifeline discounts. Eligible 5G Home internet customers save with Verizon Forward and any Verizon mobile phone plan.

How Verizon Forward works.

Committed to keeping you connected. Verizon Forward provides qualifying customers with Verizon Home Internet services at a discounted price. If you participate in certain Federal Assistance programs such as SNAP, you may qualify for the Verizon Forward discount.

NY residents can get additional discounts through the New York Affordable Broadband Act. Learn more

Questions? For 5G Home and LTE Home, call 1-800-922-0204. For Fios Home Internet, call 1-800-Verizon.

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What is Verizon Forward?

Verizon Forward provides reduced cost internet to eligible new or existing customers. Qualifying customers receive a service discount of up to $30/mo on their Fios or 5G Home Internet plan price. Existing LTE Home Internet customers may qualify as well.

How does the Verizon Forward discount work?

The Verizon Forward discount is a variable discount of up to $30/month on your data internet plan. The discount will be calculated and your end-cost, after all discounts are applied, will be $20 or higher with Verizon Forward, depending on the internet plan you choose.

What affordable Verizon Home Internet options are available?

Verizon participated in ACP (Affordable Connectivity Program) while the program was active prior to the last fully funded month of April 2024. Verizon Forward was established to provide reduced-cost internet to eligible new or existing home internet customers who have qualified for Lifeline, SNAP, WIC, and other assistance programs within 180 days of application or received a Federal Pell Grant within the past year. Residents of New York state may also qualify via the New York Affordable Broadband Act (ABA). Qualifying customers receive a service discount on their Fios, 5G Home or LTE Home Internet plan price.

Which Verizon Home Internet plans qualify for Verizon Forward?

New or existing customers may qualify with our in-market plans: 5G Home, 5G Home Plus, 5G Home Ultimate, or Fios 300 Mbps, 500 Mbps, 1 Gig or 2 Gig, and VHI Lite residential Internet. Existing customers on LTE Home and LTE Home Plus may also qualify. Limited to 1 Verizon Forward discount per account.

Who is eligible for Verizon Forward?

Fios, 5G Home, and LTE Home internet customers may be eligible for Verizon Forward if they meet at least one of the criteria below:

  • Qualified for one of these assistance programs within 180 days prior to application:
    • Lifeline - Income is 135% or less than the Federal Poverty Guidelines
    • SNAP, Medicaid, or other programs (Learn more)
    • Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) (Learn more)
    • Income is at or below 200% of the Federal Poverty Guidelines
    • Received a Federal Pell Grant within a year prior to application
    • Supplemental Security Income (SSI)
    • Federal Public Housing Assistance (Section 8)
    • Veterans and Survivors Pension Benefit
    • Bureau of Indian Affairs (BIA) General Assistance
    • Food Distribution Program on Indian Reservation (FDPIR)
    • Tribally Administered Temporary Assistance for Needy Families (Tribal TANF)
    • Tribal Head Start (only those households meeting its income qualifying standard)

I am a resident of a state that has its own affordable internet legislation. What affordable options are available to me?

Residents of New York:

Verizon Forward provides qualifying customers residing in New York state with affordable internet under the New York Affordable Broadband Act (ABA) for as low as $20/mo* with our in-market plans depending on speed and service availability at your address.

*For customers in NY with plans of 200 Mbps or less, the plan cost, after all discounts are applied, will be as low as $15/mo.

Residents of New York state may also qualify for Verizon Forward via any of these additional programs:

  • Free or reduced-priced lunch through the National School Lunch Program
  • Senior Citizen rent increase exemption
  • Disability rent increase exemption
  • Affordability benefit from a utility

How do I apply for Verizon Forward?

  • Step 1: Check Availability & Begin Enrollment.
    • Click "Check Availability" or "Sign In" above.
    • New Customers: Follow the prompts to check service availability at your address and begin the Verizon Forward enrollment.
    • Existing Customers: After signing in, follow the prompts to confirm your plan's eligibility and begin your enrollment.
  • Step 2: Application and Document Upload (If Required).
    • Complete the application and upload any required eligibility documents.
    • If no documents are required, your status will be provided real time. If documentation is required, your status will be provided via email within 2 business days.
  • Step 3: Apply the Discount (Crucial Step).
    • IMPORTANT: If qualified, you will receive an email with a link to apply the discount. You must click "Continue" and follow the prompts to add the discount to your service.
    • Please note: The discount will not be applied to your service until you complete this final step.

Can Verizon Forward be combined with other discounts?

Yes, the Verizon Forward discount may be combined with certain other discounts such as Auto Pay, Mobile + Home Discount, Lifeline, Military & Veterans Discount, and others as applicable. Verizon Forward New York can be combined with other discounts to qualify customers for a maximum discount of up to $40-$45.

When will I see the Verizon Forward discount on my bill?

After your eligibility is confirmed and you have applied the discount to your new or existing services, the Verizon Forward discount will appear within 1-2 bill cycles as a credit of up to $30/mo. If you are a new Verizon customer, you will need to install and activate service first.

What other resources are available?

Verizon also provides career-building and educational programs, at no cost to you for 12 months. Verizon Skill Forward provides access to online courses and certificates to pave your path to new career opportunities, part of Verizon's goal to make quality education accessible for all. You must simply be at least 17 years old and based in the United States to register. Learn more.

Verizon also partnered with Big Interview, which provides AI-assisted mock-interview sessions.