Account Maintenance and Management

FAQs

What are all of the available reports for My Business Wireless?

The following reports are available for your My Business Wireless account:

Usage reports

Account unbilled usage
Billed data details
Billed messaging details
Call summary
Data summary
Grand total
International travel data High alerts
Longest calls
Monthly usage
Share plan analysis
Summary usage

Charges report

Additional charges
Airtime charges detail
Airtime charges summary
Analyze phone charges
Analyze roaming charges
Most expensive calls
Purchase

Other reports

5G readiness
Active features
Billing structure
Business account analysis
CDMA Network Retirement
Company users
Customer invoice management
Deactivated phones
Device
Friends & family calling lists
Global summary
Memo bill
Memo bill distribution status
Non Activated Devices
Raw data download
Suspended wireless number
View structure

Why can’t I access My Business Wireless reports?

My Business reports are only available to the following roles:

Primary contact
Administrator
Analyst
Maintain
Maintain and pay
Maintain limited
Maintain service business
Maintain service plus
Reporting
View only
View and pay

If you need access to a report, contact your primary contact or administrator.

Existing customer?

Sign in to your Verizon business portal to view and pay your bill, order products and services, manage your router, access security settings and more.

Account Maintenance and Management

FAQs

What are all of the available reports for My Business Wireless?

Why can’t I access My Business Wireless reports?

Existing customer?

Manage account

Manage equipment

Customer Learning Portal