Connected retail
Explore these use cases to see how advanced technologies are helping to reshape grocery and apparel experiences.
Frictionless shopping
Frictionless shopping streamlines the shopping experience via scan and go or cashierless checkout.
Retail media networks
Retail media networks provide a digital platform for smart and dynamic advertising.
Computer vision
Computer vision uses artificial intelligence (AI) to analyse input from in-store cameras – gathering and actioning data on customer behaviour, product placement, and inventory.
Smart shelves
Smart shelves deliver real-time stock control, dynamic pricing and shopper tracking.
In-store wayfinding
In-store wayfinding enables new digital ways – including AR, mobile apps, interactive kiosks and beacons – to navigate customers towards a quick sale.
Real-time inventory management
Real-time inventory management uses AI, internet of things (IoT), robotics and smart sensors to track and control stock.
Frictionless shopping
Frictionless shopping streamlines the shopping experience via scan and go or cashierless checkout.
Retail media networks
Retail media networks provide a digital platform for smart and dynamic advertising.
Computer vision
Computer vision uses artificial intelligence (AI) to analyse input from in-store cameras – gathering and actioning data on customer behaviour, product placement, and inventory.
Smart shelves
Smart shelves deliver real-time stock control, dynamic pricing and shopper tracking.
In-store wayfinding
In-store wayfinding enables new digital ways – including AR, mobile apps, interactive kiosks and beacons – to navigate customers towards a quick sale.
Real-time inventory management
Real-time inventory management uses AI, internet of things (IoT), robotics and smart sensors to track and control stock.
Smart mirrors
Smart mirrors expand opportunities for customer engagement with AR- and AI-driven interactivity.
Immersive experiences
Immersive experiences create an engaging new world of holograms and biometrics, VR runways and fitting rooms.
In-store wayfinding
In-store wayfinding enables new digital ways – including AR, mobile apps, interactive kiosks and beacons – to navigate customers toward a sale.
Computer vision
Computer vision uses AI to analyse input from in-store cameras – gathering and actioning data on customer behaviour, product placement, and inventory levels.
Real-time inventory tracking
Real-time inventory tracking monitors the quantity, location and status of your stock using radio frequency identification (RFID), mobile apps, AI algorithms and the cloud.
Generative AI
Generative AI refines personal styling services, applying algorithms to match customers with recommendations and offers that meet their size and preferences.
Smart mirrors
Smart mirrors expand opportunities for customer engagement with AR- and AI-driven interactivity.
Immersive experiences
Immersive experiences create an engaging new world of holograms and biometrics, VR runways and fitting rooms.
In-store wayfinding
In-store wayfinding enables new digital ways – including AR, mobile apps, interactive kiosks and beacons – to navigate customers toward a sale.
Computer vision
Computer vision uses AI to analyse input from in-store cameras – gathering and actioning data on customer behaviour, product placement, and inventory levels.
Real-time inventory tracking
Real-time inventory tracking monitors the quantity, location and status of your stock using radio frequency identification (RFID), mobile apps, AI algorithms and the cloud.
Generative AI
Generative AI refines personal styling services, applying algorithms to match customers with recommendations and offers that meet their size and preferences.
Key insights
The Future of Luxury Retail: Hear from retail experts in fashion, customer psychology and technology, and learn how retailers are embracing the latest technologies to create more immersive, digital shopping experiences.
Select a topic below for more insights.
6 mins | Howard Saunders | Retail Futurist Redefining shopping in the digital age
In this first Future of Retail series, we sat down with Futurist Howard Saunders to hear his thoughts. By keeping close to the latest trends, he’s developed an understanding for consumer behaviour, the power of technology and the need to think more laterally about shopping.
Read articles for more information.
Introduction to the future of luxury retail
What impact is technology having on luxury retail? From greater supply chain transparency to creating “experiences worth sharing” in-store, technology is helping brands to meet new customer preferences.
Redefining shopping in the digital age
In a world where people arguably “own too much,” what’s still motivating shoppers to buy? Store experience holds more power than we think. See how shopping is changing.
7 mins | Natalie Berg | Retail Analyst Connected shopping
In the second episode of our series, Retail Analyst and NBK Retail Founder Natalie Berg shares how consumers are more connected than ever–with unlimited choice, insider knowledge and new digital experiences.
Read articles for more information.
Ultra-connected experiences
Technology is bridging the gap between luxury retail and the average consumer. Influencers and concepts like the metaverse are allowing for increased access to premium services and changing attitudes, too.
Anatomy of an ultra-connected consumer
As consumers become more empowered by connectivity, luxury retailers are raising their game to provide convenience—with technology at every touchpoint. See how experts view the connected consumer.
7 mins | Shakaila Forbes-Bell | Fashion Psychologist Science of shopping
In the third episode of our series, we talk to Fashion Psychologist Shakaila Forbes-Bell about the needs of tech-savvy and super-conscious consumers.
Read articles for more information.
The psychology of luxury, tomorrow
Today's shoppers want luxury in line with their values, whether that be sustainability, personalisation or the consumption experience. Shakaila Forbes-Bell tells us why.
Immersive technology and personalised worlds
There’s a sweet spot between immersive technology and personalisation. Inventory visibility, smart mirrors and more are emerging across retail. But which innovations are best suited to elevate the shopping experience?
6 mins | Matthew Drinkwater | Head of Innovation Agency, London College of Fashion Experiential retail
Matthew Drinkwater, Head of Innovation Agency, London College of Fashion, shares how luxury retailers are using the latest technologies, like 3D design, to experiment, innovate and deliver exciting new connected experiences for customers.
Read articles for more information.
How emerging technologies are revolutionising luxury retail
See how tech is helping to create a new retail revolution, as cutting-edge technologies like blockchain are helping luxury retailers prove the provenance of products, empowering consumers to shop in line with their own sustainability values.
Four essential tech innovations for luxury retailers in 2024
What technology is driving the shift to experiential retail? Discover the top four innovations luxury retailers need to understand and embrace.
8 mins | Dr. Helen Crowley | Biologist & Environmental Consultant Circular economy
Nature and Biodiversity Expert Dr. Helen Crowley discusses how luxury retailers can increase sustainability. By embracing the circular economy and scrutinising supply chains, brands can reduce their negative impact on the natural world while catering for a new breed of environmentally conscious shopper.
Read articles for more information.
The circular economy
How can luxury retailers make their operations more sustainable, while meeting the needs of demanding consumers? The answer could lie in the circular economy, where brands work to reduce waste and put extra emphasis on reusing and recycling.
Why the circular economy matters for luxury fashion retailers
To meet the demands of more environmentally conscious shoppers and new regulations, retailers need to find ways to make their businesses more sustainable. Explore how embracing the circular economy could be the answer.
Embrace the future of luxury retail with Verizon.
In our future of luxury retail series, industry experts analyse how technology is helping the luxury retail industry to evolve. Explore the key insights from the series and learn how Verizon can empower businesses to get more out of these innovations.
Read articles for more information.
The art of connecting
Understanding how innovations can help drive transformation is one thing. But to get more out of new technologies, luxury retail businesses need a partner to guide them on building a plan for successful implementation. Explore how Verizon is perfectly placed to help.
The future of luxury retail: a report from Verizon Business
Learn from the experts how luxury retail brands are embracing the latest technologies to respond to the rise of the Gen Z luxury shopper, intensifying regulatory pressures and the demand for more personalised, immersive shopping experiences. From flagship to supply chain, see how luxury is rethinking retail.
What’s in store for the future of retail?
Mixing the best of online and offline retail offers many opportunities. Whether it’s getting better insights into customers, streamlining processes or creating secure, engaging, digital experiences, see how the latest technologies can help your business.
Bring digital experiences in store.
How retail companies are mixing the best of online and offline shopping.
Create more intelligent customer experiences.
How retailers use AI to make their businesses even smarter.
Make things more personal for shoppers.
How technology is helping retailers create more tailored customer experiences.
Embrace the next generation of retail.
Reinvent retail by unlocking valuable customer insights, enhancing operations and creating immersive omnichannel experiences. Meeting the expectations of modern shoppers is easier when you achieve Enterprise Intelligence.
Solutions
Connect your people, processes and systems with solutions from a trusted network partner.
Private 5G
Help your company succeed in a hyper-connected environment by using an advanced private wireless network.
SASE security solutions
Transition to a SASE solution that enables security to be woven into your hybrid network, priming you for frictionless business growth.

Networks
Help revolutionise your organisation by delivering dynamic applications and services while enabling advanced technologies.
Explore the future
Explore the future. Experience true collaboration and innovation in action. And put your ideas into action at the Verizon London Hub.